Location, room size, hotel decor, staff very efficient and friendly, good breakfast choices, had gluten free bread and cakes. Very comfy bed and pillows. A small thing to some but it was so nice at breakfast that staff allowed you to have your breakfast without constantly clearing plates. The hotel tapas bar was lovely, live singer one night on guitar was a great touch
Ann-marie
aprile 2025
This hotel is the best hotel we have stayed in for a long time. It is very well run. There was valet parking. Our bags were brought up to the room immediately. Because it was my birthday they gave us a bottle of free Cava and a slice of chocolate cake. 🎂 Reception staff were very helpful in explaining how we can get a discount off any future bookings. The room was cleaned while we were out. None of this nonsense of arriving back and it still not cleaned. We could control the heating and the air conditioning ourselves. The room was soundproofed and we didn’t hear a sound during our whole stay. The bar offer a free tapas which was delicious with every drink. There is a lovely cafe next door where you can have coffee and delicious cakes. Corte Ingles is directly across the road. The pedestrian shopping area is 5 minutes walk away. What’s not to like ❤️
Linda
novembre 2024
- Beds extremely comfortable and big. - Breakfast was great value for money. - Location couldn’t have been better. - Luggage storage on the last day - also check out was at 12pm which I thought was generous compared to places we have stayed before. - We were kindly upgraded upon our visit to a room with a balcony, which was lovely as we did use it every day to sit and have our morning coffees.
Laura
settembre 2024
Clean, fresh smelling, all the staff were super nice and helpful. The terrace was great.
Roubina
agosto 2024
Everything! The staff was exceptional. Andrea at the reception desk went out of her way to help with check in and never failed to engage with me genuinely during the entire week I was in the hotel. One of the restaurant managers, Fernando, is one of the hardest working food services people I’ve ever seen. One night it was clear that the cafe on the main floor was short staffed. He never missed a beat…he was even bussing tables so that the guests were not impacted by the absence of servers. The entire staff was cheerful and responsive to any and all requests.
Douglas
marzo 2025
The hotel is ideally located in the center of Granada. The rooftop has a lovely view of the city.We enjoyed the well appointed rooms and the most extensive and lavish breakfast buffet I have ever experienced. Special acknowledgment Maria Del Mar who checked us in and provided excellent recommendations for restaurants. She also upgraded us to a room with a king bed, which was delightful. The food in the café is excellent. Jose took excellent care of us and also gave us great recommendations about places to go in the city. Overall, an outstanding experience!
Lauren
aprile 2025
Bed was comfortable. Our terrace was lovley to sit in the sun as we had the deluxe room .Very clean.
Kevin
febbraio 2025
The terrace view was stupendous with the backdrop of Alhambra and mountains. It was our favorite part of the hotel. the brekfast buffet on new years day was also great spread and very tasty. The management offered us free upgrade to the room and also include champagne as part of our request. The room decor was great with the city view.
Saurabh
febbraio 2025
Stayed 5 days. Superb hotel from the moment you walk through the doors Central and within walking distance to all the attractions, restaurants and shops. Very comfortable with a brilliant roof top terrace and bar which offers breath taking panoramic views of the snow clad Sierra Nevada mountains. I have saved the best for last! The breakfast is definitely in our top 5 of all time and is the first in Europe to make that accolade. You simply have to experience it for yourself to understand!!
Gary
novembre 2024
Breakfast was fantastic, lots of choices, freshly made, regularly topped up. The hotel was in a great location, walking distance to the centre, the cathedral, the Albaisin and Sacromonte. Just a short taxi ride to the Alhambra. There is a taxi rank opposite so easy to get a taxi when needed. Yea, coffee and a kettle in the room which is great. The view from the rooftop is fabulous, and great to relax with a cocktail at the end of the day or sunbathe and swim during the day.
Christine
ottobre 2024